Frequently asked questions (FAQ's)
Every funeral is different. Every family is different. A family should make a funeral choice that fits their needs at the time of loss. Among the options to consider are: traditional service with viewing and burial, traditional service with cremation to follow, cremation with a memorial service, or any type of arrangement that is right for your family. Many people are now using our pre-planning and pre-funding services to ensure their wishes are carried out upon their death and to relieve family and friends from additional stress.
Due to the delicacy of some parts we take extra care in the delivery of the item.
These could include body panels and large bulky items. These are either available
for collection from our branches or will be delivered to you through our branch
network vehicles.
If you are returning an unsuitable item for a refund we will refund the cost of the
item only and not the original delivery cost. Should you be returning a faulty item
for a refund we will refund both the original shipping costs and the return delivery
costs.
If you are returning an unsuitable item for a refund we will refund the cost of the
item only and not the original delivery cost. Should you be returning a faulty item
for a refund we will refund both the original shipping costs and the return delivery
costs.
If you are returning an unsuitable item for a refund we will refund the cost of the
item only and not the original delivery cost. Should you be returning a faulty item
for a refund we will refund both the original shipping costs and the return delivery
costs.
If you are returning an unsuitable item for a refund we will refund the cost of the
item only and not the original delivery cost. Should you be returning a faulty item
for a refund we will refund both the original shipping costs and the return delivery
costs.
If you are returning an unsuitable item for a refund we will refund the cost of the
item only and not the original delivery cost. Should you be returning a faulty item
for a refund we will refund both the original shipping costs and the return delivery
costs.
If you are returning an unsuitable item for a refund we will refund the cost of the
item only and not the original delivery cost. Should you be returning a faulty item
for a refund we will refund both the original shipping costs and the return delivery
costs.